We use insured UPS for deliveries in the US & Canada, and insured DHL Worldwide Express for deliveries outside the US and Canada.
TRACKING YOUR ORDER
Once your order has been received, on the next business day, we will email you your UPS tracking number. You can also log in to your account on the website to track your order history.
REFUNDS & RETURNS
We do not offer refunds or returns due to the full customization of our bespoke footwear. Please visit our Fit Guarantee page to learn about our fit policy.