FAQ
Fit & Comfort
Common Fitting Solutions
We specialize in resolving complex fit issues. If your specific requirement is not listed below, please contact us for a private consultation.
- Orthotic Integration: Our TRI-CAPTURE™ process accommodates the exact dimensions of your custom insoles or orthotics.
- Anatomical Irregularities: Precision adjustments for wide or narrow forefoots, high or low insteps, and pronounced bunions.
- Volume Customization: Calibration of toe box depth and instep girth to your personal comfort preference.
- Structural Support: Specific modifications for low ankle bones and specialized heel widths to prevent pinching or slippage.
Asymmetrical Sizing
It is rare to find two feet that are identical. We craft individual lasts for your left and right feet independently. Typically, we maintain visual symmetry in shoe length for aesthetic balance. However, if a significant size discrepancy exists, we prioritize safety and gait mechanics over aesthetics to prevent tripping hazards. The client retains final approval on these structural decisions.
Size & Width Capabilities
- Dimensions: We accommodate lengths up to 15.3 inches (approx. US Men's 18) and down to 5 inches (approx. US Toddler 8).
- Width: We have yet to encounter a width requirement we could not fulfill. Width is engineered as a ratio to length to ensure structural integrity.
Specialized Requirements
- Heel Height: Standard dress heels are 2 cm (0.78"). For women’s commissions, we can craft heels up to 4 inches.
- Medical Considerations: While we are not medical orthopedists, our bespoke process provides relief for various conditions. Please contact us to discuss the degree of support we can provide for your specific situation.
Crafting & Production
Fit Recreations & Reverse Engineering
We can replicate the fit of your most comfortable worn footwear. Over time, a favorite shoe becomes a "negative mold" of your foot. We use a proprietary reverse-engineering process to extract these internal dimensions and sculpt a new set of bespoke lasts from scratch.
Timelines & Heritage
- Lead Time: Every commission requires a five-month artisanal journey.
- Warranty: We provide a 12-month workmanship guarantee from the date of delivery.
- Provenance: Our footwear is handcrafted in Italy by 6th-generation artisans (est. 1908). Our lasts are carved by 3rd-generation masters (est. 1949).
Bespoke Last Investment
A bespoke last is a physical master-form carved from seasoned wood to mirror your feet. We do not modify "stock" lasts; every pair is carved from scratch.
- Complimentary Service: The creation and Italian storage of your personal lasts are included in the price of your footwear.
- Ownership: Should you wish to physically own your lasts for use with other makers, they are available for purchase at $1,000.
Footwear Design
Bespoke Aesthetics
- Style Recreation: Beyond our core collection, we can execute almost any pattern. "Fully Custom" commissions involve direct collaboration with our specialists to finalize your unique design.
- Color Artistry: We offer hand-painted patinas based on your reference images. Please note we do not offer multi-tone mixed color recreations at this time.