We guarantee that each pair of bespoke shoes or boots we craft are made using an exact replica of each foot, and adjusted to match your fitting preferences and elasticity indexes. If we fail to do so, it is our obligation to remake them at no cost to you.
REVERSE ENGINEERING + DATA VALIDATION
After each bespoke shoe or boot order is completed, our quality control process proceeds with reverse engineering the exact interior dimensions of your shoes or boots to compare them with your original foot dimensions, fitting preferences, and elasticity indexes to have the certainty that your correct foot information was used, and not that of a different client.
LIFETIME FREE LAST ADJUSTMENT PROGRAM
The height of our arches and foot dimensions change overtime due to the natural aging process of our feet. We offer free adjustments to your lasts every time you place a new order. Any adjustments to your lasts are applied to your original bespoke lasts stored at our warehouse in Italy.
If a few years have passed and you believe your feet have undergone significant dimensional changes, please reach out to us so we may help.