We have made a commitment since our company was founded that Bondeno will always be responsible for any quality or fit related problem that arises from craftsmanship error. If this were to happen, we would remake your shoes or boots for free.
Once your shoes have been crafted, we go through our reverse engineering process to test the sizing of your shoes to ensure that they match the negative of your original foot molds before delivering them to you.
LIFETIME FREE LAST ADJUSTMENT PROGRAM
We offer free adjustments to your lasts in 1 mm increments every time you place a new order. Our foot dimensions change along with changes in temperature and humidity as the seasons unfold and also due to the natural aging process of the foot. Any adjustments to your lasts are applied to your original bespoke shoe lasts stored at our warehouse in Italy.