Lead Time
3 to 4 months. Lead time has increased by 4 weeks due to increased demand.
August is vacation month in Italy so shoemaking will pause during that month.
Customer service, shipping of Bio-Foam® molds, and the creation of blueprints will continue as usual during the month of August.
Our Bio-Foam® foot molds are shipped to you on the next business day after you have placed your order.
We are currently not experiencing shipping delays for the delivery of orders as we use air freight and not ocean freight.
Shipping
We use insured and trackable UPS shipping services inside the US and DHL Worldwide Express for shipping services outside the US.
Tracking your order
You will receive a tracking number from us for your Bio-Foam® box the day after your order is placed and a second tracking number to track your shoe or boot order once they are completed and ready to be shipped to you.
