Lead Time

  • 3 to 4 months. Lead time has increased by 4 weeks due to increased demand.
  • August is vacation month in Italy so shoemaking will pause during that month.
  • Customer service, shipping of Bio-Foam® molds, and the creation of blueprints will continue as usual during the month of August.
  • Our Bio-Foam® foot molds are shipped to you on the next business day after you have placed your order.
  • We are currently not experiencing shipping delays for the delivery of orders as we use air freight and not ocean freight.
  • Shipping

    We use insured and trackable UPS shipping services inside the US and DHL Worldwide Express for shipping services outside the US.

    Tracking your order

    You will receive a tracking number from us for your Bio-Foam® box the day after your order is placed and a second tracking number to track your shoe or boot order once they are completed and ready to be shipped to you.