Exact Foot Shape Acquisition
Our shoes and boots are made using your exact foot shape, volume, fitting preferences, and design requirements. Enjoy our exact foot shape acquisition process from the comfort of your home by stepping into our Bio-Foam® precision impression foam molds, engineered by Smithers Bio-Medical Systems.
A bespoke shoe or boot order may be placed on our website, by phone, or through email. Once we receive your order, on the next business day, we will ship to you our Bio-Foam® box through insured and trackable UPS, which will arrive within 2 to 4 business days inside the US, and 4 to 6 business days outside the US.
Once you have placed your bespoke shoe order, you may book a Zoom video call using this link so one of our bespoke specialists may guide you on how to step into our Bio-Foam® blocks, go over any historical fitting problems, and go through the bespoke shoe customization process. The average video call takes anywhere between 15 to 30 minutes, depending on the level of customization of the shoe or boot order.
We never make adjustments to numbered stock lasts. The left and right shoe lasts are individually carved to properly fit each foot.
Common Fitting Problems
Our bespoke shoes made using your exact foot shape and fitting preferences solves the following common problems developed when wearing numbered shoes. These fitting problems include not having enough space for your insoles and your feet, wide or narrow forefoot widths, large or small forefoot girths, sensitive big and/or small toes, too much or too little toe box room, high or low insteps, large or small instep girths, wide or narrow heel widths, low ankle bones, pinching in the back of the heel, sensitivity to pressure in specific areas throughout your feet, and other less common problems that you may reach out to us by phone or email to discuss.
Detailed Description of our 10 Step Bespoke Shoemaking Process
A bespoke shoe or boot order may be placed through our website, by phone, or email.
Bio-Foam® Box Delivery
Once your order has been placed, on the next business day, we will ship to you an insured box with our Bio-Foam® molds and an email with your tracking number. Delivery will take 2 to 4 business days through UPS if you live inside the US, or 4 to 6 business days through DHL Worldwide Express if you live outside the US.
Foot Shape Acquisition
Once our Bio-Foam® blocks are on their way to you, you may book a Zoom video call using this link so one of our bespoke specialists may guide you on how to step into our Bio-Foam® blocks, go over any historical fitting problems, and go through the bespoke shoe customization process. The average video call takes anywhere between 15 to 30 minutes, depending on the level of customization of the shoe or boot order.
If you purchased a full "Custom Designed Shoe" on our website instead of a model from our collection, the customizations will be presented to you by our bespoke specialist during your scheduled Zoom video call. These customizations include the shoe pattern, color, toe box shape, sole thickness, heel height, and toe spring angle, among others customizations depending on the type of shoe or boot you commission us to craft.
Return of Bio-Foam® Box
Once you have completed the foot acquisition process, please use the insured and prepaid sticker return label included in the original box to ship back your
Bio-Foam® box to us.
Shoe Last & Toe Shape Blueprint Review
Once we receive your foot molds, we will email you within 2 business days a blueprint of your bespoke shoe lasts for your approval. A last is a block of wood in the shape of a shoe that holds your foot dimensions and is used to craft your shoes. The goal is to make sure that you are fully satisfied with how the toe box of your shoes will look given your foot shape. Some clients like the toe box to be pointier and some clients like the toe box to look more round or square. You may request as many revisions as you need. Each revision takes 1 business day for us to produce. The toe box holds 80% of the stylistic character of your shoes and we want to make sure you are fully satisfied with its shape before we begin carving your lasts.
Shoe Last Sculpting
Once you have approved the blueprint of your shoe lasts, our last maker will proceed with the physical carving of your lasts, which takes approximately 10 business days.
Now that your bespoke lasts have been carved, our shoemaker will use your personal lasts to begin the crafting of your shoes or boots. The shoemaking process takes a total of 12 weeks. A big portion of this time is spent allowing the leather upper to be stretched on top of your bespoke lasts so that your shoes will properly keep the shape of your lasts once they are removed from your shoes.
August is vacation month in Italy so the crafting of your shoes will continue when our shoemakers return to the workshop on September 1st.
Your shoes, once fully completed, will be shipped to your home using insured and trackable UPS or DHL Worldwide Express within 2 to 6 business days depending on the country you live in. Your tracking number will be sent to you by email.
Putting On Your Bespoke Shoes or Boots
Once you receive your shoes or boots, please try them on while wearing the same socks you wore during your foot impression process. We believe you will experience something truly amazing if you have never worn bespoke shoes before. If at any point you have any questions or concerns, please reach out to us so we may help.
More Information About Our Bespoke Shoes & Boots
Bespoke Shoe Lasts
A shoe last is the block of wood in the shape of a shoe on which the leather is stretched to craft the shoe. “Made-to-measure” shoemakers will use a stock shoe last and make slight modifications to try and match the shape and measurements of your feet. We do not offer made-to-measure services. At Bondeno, we sculpt and carve the left and right lasts from scratch using the left and right foot's shape, volume and fitting preferences because no two feet are the same. We also understand that each foot's center line/axis is unique and it rarely matches the center line/axis of an adjusted or modified stock shoe last. Carving a set of lasts with a beautiful toe shape that also provides the right fit is the standard of excellence our last makers in Italy have delivered for over 5 generations since 1908.
Custom Toe Shapes
When it comes to toe shapes, we offer the classic round, the classic square, the chisel toe, and the perfetta chisel toe.
Free Lifetime Shoe Last Adjustment Program
Our feet get wider and our arches begin to slowly fall as we age. We offer free adjustments to your bespoke lasts if needed every time you place a new order with us so that each new pair of shoes fit you as well as the last.
Our collection, Replicate or Custom Design a Pattern
During the customization process for the upper of the shoe, the client may choose one of our house styles, have us replicate a design, or commission an entire new design, within the oxford, loafer, derby, monk strap, and boot categories. The final pattern selected by the client will be custom designed using the client's custom carved lasts.
Leathers & Exotic Skins
For our shoes and boots made in calf leather, we use "Sicalf", a 1.4 mm A-Grade full-grain calfskin produced by Tanneries du Puy, stablished in 1946 in the South of France, and currently owned by the Hermès Group. We use Sicalf for its suppleness, durability, and superior quality.
We also offer exotic skins including alligator, caiman, crocodile, elephant, lizard, ostrich, python, shark, stingray, zebra, cobra, and hippopotamus. We only offer exotic skins on second time orders.
In terms of sole constructions, we offer: a single leather Blake construction known for its thin profile, weightlessness, and flexibility. A double leather Blake Rapid construction known for its thicker profile, durability and waterproofness. A full Vibram rubber Blake Rapid construction known for its flexibility and water resistance. A Goodyear welted double leather sole, known for its cork filled foot-bed that molds to your feet overtime, provides extra cushioning, it is easily resolable, and is also the most waterproof leather sole available with a double stitched out-sole.
A standard heel height for a pair of classic dress shoes is around 2 cm or 0.78 inches in height, depending on the length of the shoe, but you are given the option to commission a taller or shorter heel height according to your personal preferences.
Interior Heel Cushioning
We use a high density memory foam heel piece that never goes flat and provides the most comfortable cushioning of all heel pieces we have come across over the years. This feature comes standard in all of our shoes.
Feel free to reach out to us for a complimentary consultation.
Monday - Saturday • 11am to 7pm EST
NEW YORK CITY
The MetLife Building